Ticketing & Passenger Information Officer
[Ref: TPIO/JASL]
The Role
- To act as the representative of our customer airlines, provide professional ticketing services to passengers for ensuring a secured, punctual, and safe passenger service operations
Major responsibilities include
- Handling enquiries regarding aircraft movement, travel information, tariff, immigration and customs regulations
- Arranging flight bookings and reconfirming reservations
- Issuing air tickets / miscellaneous charges orders
- Endorsing / re-validating tickets as required
The Person
- HKCEE or equivalent
- Good spoken English, Cantonese and Putonghua, knowledge of other foreign languages is an advantage
- Positive attitude with a commitment to work in the aviation industry
- Experience in customer service is an asset
- Detail-minded, patient and able to work under pressure
- Willing to perform shift duty and overtime work in the airport
- Travel agent experience is preferred
A competitive package and promising career prospect will be offered to the right candidate.
Interested parties please send your full resume, stating the date of availability, present and expected salary, by e-mail to jasl.hr@jasg.com (please quote reference number).
Your application and personal information will be treated as strictly confidential and used only for purposes of recruitment and selection. Failure to supply such information may affect your application result.
Applicants who are not invited for interview within 8 weeks may consider their applications unsuccessful. All personal data of unsuccessful candidates will be destroyed after 6 months.