Once we design a solution, we can assign our pioneered concept of dedicated service teams of professional staff to implement it and can also provide airline branding if required.

JASL provide check-in, boarding, reception, baggage lost and found services, as well as ticketing and passenger information services on behalf of the airlines we serve.

Check-in Services

• Check-in functions at Terminals 1 and 2, In-Town Check-In facilities and SkyPier 

Reception and Boarding Services

• Gate services for arrival and departure flights
• VIP meet and greet services
• Lounge receptionist

Baggage Lost and Found Services

• Lost baggage tracing

Ticketing and Passenger Information Services

• Ticketing and reservation services at the ticketing counters in Terminals 1 and 2
• Hotline services on flight information and general enquiries

For further information, please contact:

M.K. Lee
Passenger Services Manager
Tel: +(852) 2216 1338
Fax: +(852) 2261 0477
E-mail: mk.lee@jasg.com