Passenger Services

Our passenger services team are the first point of contact of the airline in the airport from the passengers’ perspective, playing the key role in offering exceptional travel experience on behalf of our customer airlines. Our professional team offers services from check in to boarding and from disembarkation to baggage collection at various touchpoints in Hong Kong International Airport.  

We also provide remote check in services at SkyPier and Airport Express Stations at Hong Kong and Kowloon stations.    

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